Privacy Policy

This policy explains what information Emart GH ("we", "us", "our") collects when you use emartgh.com, how we use it, and what choices you have. By using our site, you agree to the practices described here.

Information We Collect

Information you give us

When you create an account, place an order, or contact us, we may collect:

• Your name
• Email address
• Phone number
• Delivery address (city, region, postal code)

Information collected automatically

When you browse our site, we automatically collect some technical details — your IP address, browser type, device type, and which pages you visit. This helps us understand how people use the site and fix problems faster.

Information from social logins

If you sign in with Google, Facebook, or another third-party account, we receive basic profile information from that provider — typically your name and email address — so we can create your account.

Cookies

We use cookies (small files stored on your device) to keep you signed in, remember your preferences, and understand how visitors use our site. You can block cookies in your browser settings, but some features of the site may not work properly without them.

• Essential cookies — required for login and basic site functionality.
• Preference cookies — remember choices like your saved address or language.
• Analytics cookies — help us understand site usage so we can improve it.

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Create and manage your account
• Send order updates and respond to your questions
• Send occasional offers or promotions, if you haven't opted out
• Improve our site, products, and customer experience
• Meet legal obligations, such as tax or consumer-protection requirements

When We Share Your Information

We don't sell your personal data. We only share it when necessary:

• Delivery partners — to get your order to you.
• Payment providers — to process payments securely (we don't store your card details ourselves).
• Service providers — companies that help us run the site, such as hosting or email services, under confidentiality obligations.
• Legal requirements — if required by law or to protect our rights, users, or the public.
• Business changes — if Emart GH is involved in a merger or sale, your data may transfer as part of that deal. We'll notify you if this affects how your data is handled.

How Long We Keep Your Data

We keep your personal data only as long as needed for the purposes above, or as required by law (for example, tax records). Account and order information is generally retained for as long as your account is active, plus a reasonable period afterward for legal and accounting purposes.

Your Rights

You can:

• Access the personal data we hold about you
• Correct inaccurate information
• Request that we delete your data, subject to legal retention requirements
• Opt out of marketing emails at any time (there's an unsubscribe link in every email)

To exercise any of these rights, email us at info@emartgh.com.

Keeping Your Data Secure

We use reasonable technical and organizational measures to protect your data. That said, no method of transmitting or storing data online is 100% secure, and we can't guarantee absolute security.

Children's Privacy

Our site isn't intended for children under 13, and we don't knowingly collect personal data from them. If you believe a child has provided us with personal data, please contact us and we'll remove it.

Links to Other Websites

Our site may link to other websites we don't operate. We're not responsible for their content or privacy practices — we recommend reviewing the privacy policy of any site you visit.

Changes to This Policy

We may update this policy from time to time. If we make significant changes, we'll post a notice on our site and update the "Last updated" date above.

Contact Us

Questions about this policy or your data? Email us at info@emartgh.com.